Playzee Cookie Policy

At Playzee, we are committed to being transparent about how we use cookies and similar tracking technologies on our website. This Cookie Policy explains what cookies are, how we use them, why we use them, and the choices you have regarding their use. By continuing to use our platform at playzee.com, you consent to our use of cookies as described in this document. We encourage you to read this policy carefully alongside our Privacy Policy to fully understand how we handle your data.

What Are Cookies?

Cookies are small text files that are placed on your device — computer, tablet or mobile phone — when you visit a website. Here at Playzee, we use cookies to help our site function properly, to remember your preferences, and to collect information that allows us to improve your experience. Cookies do not contain personally identifiable information on their own, but when combined with other data we hold, they may be used to identify you as a user of our Playzee online casino platform.

In addition to cookies, we may also use related technologies such as web beacons, pixels, and local storage objects. These function in a similar way to cookies and are covered by this policy. Our use of these technologies helps us deliver a seamless, personalised, and secure gaming environment.

Types of Cookies We Use

We use several categories of cookies on our platform. Each type serves a specific purpose, and we outline them below so you have full visibility into how our Playzee casino app and website operate.

Strictly Necessary Cookies

These cookies are essential for the basic functioning of our site. Without them, services such as the Playzee casino login process, account authentication, and session management would not work correctly. We do not require your consent for these cookies as they are technically necessary to provide the service you have requested. They cannot be disabled through our cookie settings.

  • Session management and secure login
  • Security and fraud prevention measures
  • Load balancing across our servers
  • Remembering items in your session during navigation

Performance and Analytics Cookies

We use performance cookies to collect information about how visitors interact with our site. This includes data on which pages are visited most frequently, how long users spend on each page, and whether any error messages are received. At Playzee, we use this information to improve the structure and performance of our platform. All data collected through these cookies is aggregated and anonymised.

  • Google Analytics and similar third-party analytics tools
  • Tracking page views, session durations, and bounce rates
  • Identifying and resolving technical issues
  • Measuring the effectiveness of our Playzee welcome bonus pages

Functional Cookies

Our functional cookies allow us to remember choices you make on our platform and provide enhanced, personalised features. For example, we may use these cookies to remember your language preferences or display settings. Our Playzee casino games section benefits from these cookies as they allow us to tailor the experience to your habits and preferences, reducing the need to re-enter information on each visit.

  • Language and region preferences
  • Remembering your login details if you select "remember me"
  • Personalised game recommendations
  • Display and layout settings you have chosen

Targeting and Advertising Cookies

We and our trusted third-party partners may use targeting cookies to deliver advertisements that are relevant and engaging to you. These cookies track your browsing activity across our site and potentially across other websites. At Playzee, we use this data to understand your interests and ensure any promotions — such as the Playzee deposit bonus or our daily offers — are presented to users most likely to find them valuable. These cookies may also be used to limit the number of times you see an advertisement.

  • Tracking visits across our site and partner sites
  • Delivering targeted promotions and Playzee bonus content
  • Measuring campaign effectiveness and conversion rates
  • Retargeting users who have previously visited our platform

Third-Party Cookies

Our Playzee platform works with a number of third-party service providers who may also place cookies on your device when you visit our site. These include analytics providers, payment processors, and game software suppliers such as NetEnt, Evolution, Play'n GO, and others. We do not control the cookies set by these third parties, and we recommend you review their individual privacy and cookie policies for further information.

White Hat Gaming Limited, the operator behind Playzee, and its group company White Hat (Holdings) Limited may also use cookies in connection with marketing, systems development, and customer service activities carried out on our behalf.

How Long Do Cookies Last?

Cookies can be either "session" cookies or "persistent" cookies. We use both types on our platform:

  • Session cookies are temporary and are deleted from your device when you close your browser. We use these for your Playzee casino login session and other short-term functionality.
  • Persistent cookies remain on your device for a set period of time or until you manually delete them. We use these to remember your preferences across multiple visits to our site.

Managing and Controlling Cookies

We want you to have full control over your cookie preferences. When you first visit our Playzee casino site, you will be presented with a cookie consent banner that allows you to accept or manage your preferences. You can update your choices at any time through our cookie settings tool available on the site.

In addition, most web browsers allow you to control cookies through their settings. You can choose to block or delete cookies through your browser preferences. Please be aware that restricting cookies may affect the functionality of our platform — in particular, strictly necessary cookies must remain active for features like Playzee casino sign up and account access to work correctly.

Useful resources for managing cookies in common browsers include:

  • Google Chrome: Settings → Privacy and Security → Cookies
  • Mozilla Firefox: Options → Privacy and History
  • Safari: Preferences → Privacy
  • Microsoft Edge: Settings → Cookies and Site Permissions

For more information about managing cookies across different devices and browsers, you can visit www.allaboutcookies.org or the ICO website at ico.org.uk.

Cookies and Responsible Gaming

We take responsible gaming seriously at Playzee. We may use cookies to support tools such as deposit limits, session reminders, and self-exclusion features. These functional cookies are essential to our commitment to player safety and are required to maintain the integrity of any limits or restrictions you have set on your account.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. When we make changes, we will update the policy on this page and, where appropriate, notify you through the site or by email. We encourage you to check this page periodically to stay informed about how we use cookies.

Contact Us

If you have any questions about our use of cookies or this policy, please do not hesitate to get in touch. Our customer support team is available 24/7, 365 days a year.

  • Email: support@playzee.com
  • Live Chat: Available directly on our website at any time

We are operated by White Hat Gaming Limited, registered in Malta under number C73232, with registered office at 85 St John Street, Valletta, VLT1165, Malta. Our platform is licensed by the United Kingdom Gambling Commission under licence number 52894 and is governed by the laws of England and Wales.